Refund Policy

Profit Ceilings and Partitioning strives to deliver high-quality workmanship and customer satisfaction. This Refund Policy outlines the conditions under which refunds may or may not be issued.

 

1. Deposits

• A deposit is required to secure materials and schedule work.

• Deposits are generally non-refundable, as they cover the cost of ordering materials and reserving project time.

 

2. Cancellations Before Work Begins

• If a client cancels a project before any materials have been purchased or work has started, a partial refund of the deposit may be issued, less administrative costs.

• If materials have already been purchased, the cost of those materials will be deducted from any refund.

 

3. Cancellations After Work Has Begun

• Once work has started on-site, refunds will not be issued for completed work or purchased materials.

• In special cases, at the Company’s discretion, partial refunds may be considered depending on the stage of completion.

 

4. Unsatisfactory Work

• If a client is unsatisfied with the workmanship, we will make every reasonable effort to resolve the issue, including repairs or corrections.

• Refunds for completed work are not guaranteed and will only be considered if reasonable attempts to resolve the issue have failed.

 

5. Custom Orders

• Materials or products that are specially ordered, customized, or cut to size are non-refundable.

 

6. Refund Method

• Approved refunds will be processed using the original method of payment within [X business days].

 

7. Contact Us

For refund-related inquiries, please contact us:

Profit Ceilings and Partitioning
Email: janvaniddekinge@gmail.com
Phone: 082 741 2119
Address: 80 Monument Road, Allen Grove, Kempton Park